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    #26
    Ah, that'll explain why I never got my test results from February. My GP's practice were dead apologetic when I called them a couple of months back and couldn't understand why I hadn't received them.

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      #27
      From experience in a different sphere, Capita are negligent evil incompetent bastards. Outsourcing leeches.

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        #28
        Yeah, in-house leeches are much better...

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          #29
          Sorry to hear about that Fussb. That must be worrying.

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            #30
            That is terrible, Fussbudget, and shows the impact on women's lives that this fuck-up has caused through worry.

            Of course, it seems trite to make political capital about this but I will. Bloody stupid BBC! First sentence - "More than 40,000 women in England have not received information regarding cervical cancer screening after a failure to send out letters by the NHS." then halfway down under a picture "The service is provided for NHS England by Capita". So Capita failed to send out the letters then.

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              #31
              Capita runs the BBC complaints service.

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                #32
                Of course.

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                  #33
                  Originally posted by Nefertiti2 View Post
                  Capita runs the BBC complaints service.
                  Which I have just emailed, of course.

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                    #34
                    Thanks Nef and Bored but I'm alright, the receptionist gave me my results over the phone when I called the surgery (not sure they're strictly allowed to do this but I'm hardly going to complain on this occasion.)

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