Originally posted by JVL
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If you're a transit nerd <looks slowly around the room at everyone....> you might enjoy this.
https://www.newyorker.com/magazine/2...ve-the-subways
It's about Andy Byford, who just left the Toronto Transit Commission and is now 'saving' the NYC transit system. An interesting look at its (and his) challenges.
By an objective measure, I'm not sure how successful he was in Toronto. I'm not plugged into the KPIs so have no idea how he's judged, but I know that he was on the radio explaining himself whenever there was a big fuck up, so I'll give him props for being a visible and thoughtful face on the job.
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